macys

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Great customer service

Latoya in men's wear at DC store provided invaluable assistance. My son is handicapped and often I've come to Macy'd for clothing esp. pajamas and I cannot find what I need. She helped located correct sizes and even looked up other Macy's stores which might carry the size we needed. I have not not had asistance like that in severall years at Macy's. Almost did not go today based on my past experience but I accompanied my sister to return something and I was very surprised and satisfied with Latoya's assistance. I have been disappointed for several years now with Macy's but maybe the tide has changed there.

5
Date of experience: Nov 10, 2023