macys

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Ordered for Christmas on dec 5th

Ordered for Christmas on dec 5th. Called the 12th was told shipping tomorrow and Christmas delivery won’t be a problem. After 10 days was put on “back order” took an hour and one online chat and a call to get them to actually figure this out. I cancelled and they can’t even guarantee I will be refunded until they notify the “vendor” that I want to cancel. Will never order again.

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Date of experience: Dec 16, 2020