After only 1 month using the free version of Mailchimp we were sent an email that our account was suspended as there were "issues" and to download our data and go somewhere else. Shocked, we tried to contact customer support to find exactly what we had done wrong and had hopes to rectify "the issue" but instead of being informative they sent another email and told our small company to basically "get lost"!!!. (We are still not sure what exactly was the problem) We are very disappointed as we had just gotten comfortable with the program and use of it... We are stunned over their vague reason for our dismissal and lack of customer service curtsey. We had planned on buying a monthly plan but am now happy to say we did NOT spend a dime on such a horrible service!!! Don't waste your time and money with this platform!!!!
