I'm new to MailerLite and this is a comment on customer support. I submitted a question via the contact page regarding my account since I had not actually used the service after initially opened the account sometime back. As I continued to work on set up, I was delighted when Aleksandra on the MailerLite support team responded sooner than expected. It turned out that there was one item I might have missed had she not reached out, even though my initial query had nothing to do with that. She helped me promptly back and forth by email, so that I was able to send my first newsletter from MailerLite in a timely manner in conjunction with the start of the new year. Thank you so much!