We recently stayed here and paid over $350 for our room, expecting a premium beachfront experience. While the hotel does have a clean, inviting atmosphere and a truly wonderful staff, several things fell short of the expectations that come with that price tag.We specifically requested and paid for a beach view, but our room overlooked a construction site and a busy roadway. The ocean was technically visible, but the view was mostly obstructed—hardly the tranquil beachfront balcony experience we anticipated. If beach views are being advertised, there should be more transparency about what guests will actually see.Despite the disappointment with the view, the hotel did have some notable strengths. Kara at the front desk was exceptionally professional and welcoming. She went out of her way to assist us with arranging a car share ride and provided helpful information about the area. Her kindness and attentiveness left a lasting positive impression and truly reflected well on the hotel. Any hotel would be lucky to have someone like Kara representing their brand—she embodies professionalism, warmth, and genuine care for guests. I’ve checked into many hotels, and Kara was by far the most helpful, attentive, and knowledgeable receptionist I’ve encountered. She’s the first face guests see, and she sets the tone with professionalism and warmth. Any company would be fortunate to have her on their team. She absolutely deserves a raise for the way she goes above and beyond! Maintenance responded quickly when we noticed the mini-fridge wasn’t working, and the housekeeping staff was genuinely kind and attentive—they went above and beyond and deserve special recognition for their service. The room itself was very clean, and we appreciated that the hotel offered military discounts.The pool area had a nice layout, with plenty of shaded seating, and the hot tub was a relaxing touch. However, it’s definitely in need of an upgrade. The water appeared clean, but the cracked and heavily discolored surface around the edges gave it a neglected, outdated appearance—not what you’d expect at this price point. A resurfacing would make a big difference.Additional amenities like on-site washers and dryers, a coffee and water station in the lobby, and even a bike rack in the garage were thoughtful and convenient for travelers. Breakfast is available, but at $14.95 per guest, it really should have been included in the room rate—especially considering what we paid. It felt like another example where the cost didn’t quite match the value.All in all, this hotel has potential. It’s modern, clean, and supported by a great staff, but the misleading room description, aging amenities, and unexpected extra charges made it feel like we paid for more than we received.
