I ordered the Carsule Pop Up Tent for my SUV from Mashable in August of 2020. I was told I would receive it within 2-3 weeks. I did not receive the tent until October of 2020. I live in Minnesota and the weather was terrible by the time I received my order. Since I could not try it out, I stored it for the winter. On May 9, 2021, I was finally able to check it out. There is a roof support part that is missing. I have reason to believe that this will leak when it rains because you can see daylight through the seams. They are not tight and sealed. There are many little pin holes in the roof also. According to the product description, the Carsule is light weight and easy for one person set up. This is NOT the case. It is heavy and the smallest amount of wind makes it extremely difficult to set up. I immediately notified Mashable.com about everything that was wrong. I was told they would contact the merchant about my claims. I just wanted to send it back and get my money back. That did not happen. After emailing for a month, I was told that the merchant refused to refund or take the tent back.At this point, Mashable.com basically told me that's it. I have asked them to contact the merchant on my behalf to get the missing roof support. I am told to contact the merchant myself. Now I am stuck with a $300 piece of junk with missing parts. I do not recommend that anyone order from Mashable.com.
