mastercard

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ZERO STARS

ZERO! Zero stars. Their customer service is truly appalling, their staff are useless and almost every phone call drops out (Call backs aren't a thing, apparently). Any business other than a credit card company would be broke and insolvent with the poor quality of service Mastercard offer. The thing is it doesn't even matter which level of card you have, their call centers is useless.

1
Date of experience: Feb 01, 2023