Once upon a time Mercari used to be a decent platform for buyers and sellers. Now it is a hot mess. Many listings are scams now and Mercari just allows it to continue.Buyers fees, sellers fees, they can’t decide who to make pay the fee. Seller? Well they raise their prices then and you see “secondhand” prices the same as new in store prices. Buyer? Well, that $20 item they want has a $6+ buyers fee on top of it. Don’t get me started on if you happen to fall for and buy a scam listing because Mercari allows the grift. It’s like going on Oprah and winning fees and scams for all. If your package doesn’t show up or tracking stops updating and it’s been a month, prepare to fight with some random keyboard warrior customer service agent. Be prepared to contact your post office per their suggestion, despite the package never even making it to your post office. Makes complete sense of course! Obviously they’d know where the package is since it never arrived to their building! Then waiting a month for it to still not arrive only to reach out to another random keyboard warrior to start the circle all over again. I remember when Mercari was functioning well and sellers/buyers were flowing. It is now just a disappointing shell of its former self. Pro tips- If you’re gonna use Mercari check sellers profile very carefully. Look at how long the item has been listed. Look if any questions about the item have been asked and more importantly, has the seller answered any of them? If it feels “off” it probably is. Mercari continues to allow scammers. Be smarter than both. See a big ticket item you want? Don’t trust it. It sucks when you lose any money to a scammer but when you lose hundreds it’s gonna suck more. Hopefully you never have to contact customer service. With all the fees Mercari collects you would think their customer support would maybe I don’t know, give actual support? Nah. Supporting the scammers is the priority.Last thing, when you get scammed and Mercari support isn’t supportive-remember the power of a charge back. Thank you all for coming to my Ted talk on Mercari.
