Do not order! I know they have cheap deals but don't do it, the time and hassle you spend subsequently is not worth it. I ordered on 13th Feb, and its not 11th march, and I'm still waiting for my order. Romeo (sole person in customer service) emails me the usual jargon everytime. Nothing is resolved and I don't think it will be anytime soon. No body replies. Almost 30 days and nobody can despatch a phone? Its 2021 for god sake, this sort of companies should not be allowed to operate in this way. Terrible, feel disgusted. Do not order from these guys.Xiomi if you are reading, my order number is Order ID: 5210213513501743Updated 25.03.2021Upon posting my review on here, xiaomi took notice and got things moving. The phone was finally delivered on 13th March (a month after ordering, and numerous numerous chasers). UPS are letting xiaomi down, but xiaomi were also not dealing with the matter or taking ownership. Delivered via DPD. Shame, as the phone is actually really good value. Would I order again? NO. What if I had time to waste and didn't mind waiting months and chasing on a daily basis? Maybe.
