To my sadness, after almost 6 years with Mind & Body. It has become more then obvious that this company is more interested in getting New Customers then keeping current customer happy with their service & products.. I have been a customer with Mind & Body for over 5 years now.. Their sales & customer service staff is very good at selling you their software.. They offer 3 months of online classes which you pay for monthly while you build your sight..The fee was $500 per month for 1 month of classes..It is up to you schedule each class & take them in the same 30 day month time.. In this 3 months you learn how to build your Mind Body scheduling sight.If you miss scheduling & taking your weekly classes on any of the 3 months you lose the classes have to pay for a 4th month!!So basically now you been fined an extra $500.00 for not launching your sight on time!!!Over the years there has been many problems with the software!!They also continue upgrading their formats & many times it changes how your sight works & sometimes the upgrades have even blocked existing customers from updating info, buying & scheduling new lessons online...This has also prevented Thousands of $$$ in new online sales many times thru out my 5 & 1/2 year experience with Mind & Body!!! .Each time I have had to plead with customer service only to be told that we made bad changes on the sight ourselves!!Only one time after I talked to 5 people over 6 weeks including the billing department trying to quit, did someone looked closer at my app & found it was their mistake all along????????????? I was given a small discount for 3 months to compensate.. My service I started with over 5 years ago, my monthly fee of around $130.00. Now my most resent monthly fee has jumped to $421.00 per month!!!I've have decided to leave this company before they not only ruin my online presence by crippling our ability to sell & schedule lessons online with my website or we go broke being fee'd to death!! At this point, I can not & will not recommend this company to anyone..Buyers beware!!!!!Ted HallCEO & founder of The "Austin Guitar School"Austin's 1st pick for music lessons since 1987'
