I went with the free plan initially and then paid for the full life time license. the license was paid for on the 2nd January and decided that the software was terrible and not very accurate so I sent a request for a full refund on the 4th of January. I heard nothing from them so I then sent another email on the 14th January... still no reply.I again sent another email requesting a full refund stating all of the above.EDIT* I've edited my review from 1 star to 3 stars. They have refunded the money as requested but only after I posted my review. However, It will remain only as a 3 star due to poor communications at Neil Patel.
