Can Google make it any worse. I bought a Hello doorbell about 18 months ago and started having problems luckily it has a 2 year warranty.I spent in excess of 3 hrs trying to get the return paperwork this finally happened and the new doorbell arrived.All set up but the you now have to migrate your account to a Google account if you want to continue using it on an Echo Show device, did that but now cannot access camera through Firefox and email has to be a Gmail account, therefore alerts do not come to my primary email and do not want more email apps on my phone. Another 2hrs wasted this morning as they keep cutting you off and although they have your contact nos: they do not ring you back. If i had known Google were buying Nest I would never have bought one. I am now expecting problems when the faulty doorbell is returned and they say the charge on my credit card has to stand. Customer service can not solve these issues. It's amazing that a huge technology company like Google cannot sort the simple issues of email and browsers. Will never buy another Google product. Big companies little care for their customers.It's your support or lack of that has caused so many problems. If you think spending 10 hours and 21/2 hours on chat over several days is okay then you offer me nothing. I put in an official complaint over two weeks ago and have heard nothing. As far as i am concerned Google are useless.
