newegg

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Don't buy from here

Don't buy from here; their return policy is only for their benefit; my laptop's fan stopped working. I installed a 2.5' SSD and broke the factory seal to install it (The return policy says not to break warranty seals, nothing about factory seals). So when I sent it in, they looked at the sticker and refused to do anything more and didn't even look inside. So I will never buy from them, and I reamend you don't either. This experience with Newegg has been the worse one I have ever had in my life with a business. I have called and used their live messaging about six times throughout the return process; every time, I got a different answer and rushed me off the phone. They do not care about the customer, and it shows don't waste your money. I will never forget this and always inform people not to buy from them unless something changes.

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Date of experience: Feb 12, 2022