on September 4, 2021, I placed an order for a completely built PC for 2,353.99 that I used my PayPal account to pay for it. I received the product on September 13, 2021. The delivery driver came to the door and asked me to check the package because it stated 40lbs and it did not feel like the accurate weight. We both went onto the UPS delivery truck and I opened it on the truck. Inside was an old case with nothing else no even a return invoice. I reached out to NewEgg who told me to take pictures and return it. On September 17, 2021 it arrived back at NewEgg and was rejected stating that it was not the product they shipped. I have been in contact with them everyday since then through customer service, and social media but they keep telling me no they are not reversing the decision. They removed my posts asking for help on their Facebook page. They refuse to return my money or send me another PC.
