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Sent my switch off for repair with…

Sent my switch off for repair with Nintendo. Told it was a free service, I’ve had to fork out £53 for repair for a £300 console thats 1 year old. Customer services are absolutely atrocious, no customer care or respect AT ALL! Unable to have a conversation with management. Extremely dissatisfied with the service.

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Date of experience: Nov 10, 2020