UTTERLY DREADFUL. Nokia use to be fab, now it is the pits, run by a bunch of cowboys who don’t care, don’t listen, don’t respond. Effective communication is impossible, chat line is useless, email simply doesn’t work and don’t even get me started on the phone support, actually no support. Phone sent for in warranty repair three weeks ago, it ended up in Romania where it got lost and no one knows where it is. Written to both the head office in Finland and UK. But not holding my breath for a respond.