Nokia will not honor refund if you purchase directly from Nokia url nokia dot com forward slash phones forward slash en_us. Nokia states 14 day return but when I tried 6 days after purchase Nokia rerfuses stating their interface between USPS and Nokia is broken and they don't know when it will be fixed. I filed for RMA 02 Sept 2023 and it is now 20 Sept 2023 and all they do is give a "fake" excuse in email from support-at-nokiaphones-com and that base url doesn't even exist--it is invalid. This issue has gone beyond the 14 day return period because of the Nokia HMD imposed delay so I don't know if they will ever honor the RMA. Bogus--all of it--it just has to be. Who is the Goo guy who bought the this Nokia thing from Microsoft? Is Nokia HMD in financial trouble to the point that it has to renege on all of its promises in order to stay afloat? This is scary. I'm lucky. I only bought a $80 flip phone. I'll never see that $80 again it seems. I am filing a dispute with my credit card company. It's the only recourse I have. But, I am grateful that I discovered what Nokia has become because I'm shopping now for a new $1500+ "smart phone." The $80 Nokia stole from me has been an "education" that steers me away from any consideration for buying any Nokia product. Thank you, goo guy. You thought you were putting one over on me but instead you protected me from the remainder of your abusive tactics. Good luck to all.
