AVOID AT ALL COSTS!!!!!!! Avoid this defecent company at all costs! Utter dejection! Purchased a brand new quest 2, which was faulty and returned for a refund, however the incompetent online “sales reps” if that’s what you want to call them? I prefer incompetent pieces of….. would not refund the store credit to my bank account - despite having a faulty headset which the fault occurred upon its first use. As mentioned in previous comments, these “pieces of……” have a way of turning a happy customer in to a very irate enemy!Do yourself a favour, spend your hard earnt money with. Company who give you customer services as well as a great piece of tech, I can assure you now this is not the company. You would get more customer services from my hot steamy morning fat feaces!Negative 100+ stars!