Mensagem:I subscribed to ChatGPT Plus trusting the promise of enhanced performance, faster responses, and access to advanced features. I needed the tool for a time-sensitive professional task — my application to a National Geographic program. Unfortunately, the tool failed to deliver: it was slow, repeated errors, and did not perform as advertised.When I attempted to cancel the subscription, I was told that no refunds were available and the plan would remain active until the end of the billing cycle. This is clearly a predatory billing practice, especially since the product did not meet the service level promised.To make matters worse, there is no clear or accessible support contact — the help site is broken, and there is no real channel for submitting a complaint or refund request. For a tech company of this scale, this is both
