opentable

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Annoyed… that I didn’t research OT on…

Annoyed… that I didn’t research OT on Trustpilot (although why would you - it’s the restaurant you’re more interested in, right?) before placing and subsequently cancelling a booking through them via a text. Just discovered two charges of 15p on my mobile bill for the privilege. It really isn’t the money (if I couldn’t afford 30p I probably shouldn’t be going out for dinner! Lol) - it’s the principle! Restaurants are not well-served by paying to use this booking system as it will only drive custom to competitors who don’t use them (eventually!). Steer clear of OT as a booking tool - contact the restaurant directly (using your inclusive minutes in your mobile phone package!) and speak to a human!

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Date of experience: Feb 20, 2022