One start is way too much for otto.NL, totally different from the Germany stories..I ordered a closet and paid 500 euros and waited 4 weeks to arrive.. the arrived with damaged photos and can not deliver.. called the customer service and promised to replace the closest and waited another 3 weeks just arrived with same photos to tell me its damaged I have never seen such bad services in my whole life.. Please be careful and do not buy anything from this OTTO.NL