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Microsoft is just a brutal company really.

Honestly there has been few things in my life more infuriating that outlook. I am locked from my own account because I logged in from a different computer. I no longer have the cell phone number I used 6 years ago for verification so I can't use that to recover it. They ask for account details to recover it, I give the exact pinpoint details just to be told "not enough details". I don't even care about emails its the fact that as a result I no longer have access to many other accounts. For example, I cannot even play GTA 5 anymore, like at all. I love how we move forward with technology yet some companies have decided the stone age is a good time to revert to. Final note: trying very hard to keep this rated E for everyone but I would never in my life recommend anyone create an outlook account ever. If something goes wrong suddenly you will find there is less than zero help to be found and you can lose anything associated with the account.

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Date of experience: Aug 17, 2019