Placed twice order with them to deliver books & toys for my son. Delivery with DHL was fine. But both time they sent faulty products. In the books pages were missing, interactive toys were broken & faulty.I wish ozon as retailer was more transparent. I reckon they just do not care what they send abroad, as most of the time return process not as easy as for locals. Such a shame, as I have feeling that was dealing with dodgy & dishonest retailer. Hopefully one day the way Russian companies (including ozon) doing business will change.
