Patreon deleted an account I was subscribed to for no reason. My money and the money sent by other patrons cannot be accessed by the creator. Customer service takes forever to get back to you (currently 11 days) and just goes around in circles. The issue is still ongoing after three weeks. They seem to be more concerned with wrongly putting the blame onto the creator, who has lost out as a result of their mistake, than rectifying the issue and explaining why they still have our money. To make it worse, they have said that the creator received the money, and that the page was removed due to a community guidelines breach; there was no breach and the creator has not been paid. I’ve never received such poor customer ‘support’ and would expect better from such a big company. I’d give 0 stars if I could. Avoid.
