I recently had a very frustrating experience with Perplexity that I feel compelled to share. I received a promotional offer for 1 year of free access to their AI tool, which normally costs $240. Naturally, I was excited about this opportunity and eagerly accepted the offer.However, the very next day, I was informed that the offer had been canceled because it was "only for another country." There was no prior indication of any geographical restrictions when I received the offer, and the sudden cancellation felt like a bait-and-switch tactic.This lack of transparency and poor communication is unacceptable. It’s incredibly disappointing to be given an offer, only to have it taken away without a valid explanation or apology. It feels unprofessional and disrespectful to customers who trust your brand.To make matters worse, I had already made plans to integrate their tool into my workflow, and this cancellation disrupted my progress. I expected better from a company that claims to value its customers.I hope Perplexity.ai takes this feedback seriously and improves its communication and promotional practices. Until then, I cannot recommend their services in good faith.
