I just spoke with an "agent" named Kalvin, and he was probably the least service minded person on the globe.I waited for 20 mins to get in, I explained my problem, and all he said was "oh your account belongs to another region, they will help you there" something close to that. I wrote I was on the US chat because my countrys chat is closed because its late. After I explained that, he just closed the chat on me.And now I am sitting in another queue, so far waited 30 min besides the first 20 min.People like Kalvin is what makes people so angry at support chats.I am still fuming from that encounter.I just spoke to a Monica too, and she did the same.Honestly the Playstation support is useless, I see no reason to contact them in the future.Thanks for nothing.Absolutely a joke.
