The joke is on the customer. I have an Amazon Firestick. The only app that consistently has audio sync problems is Amazon Prime Video which really ruins the films. The new home screen is also very slow and so hard to navigate, it almost feels intentional. It also bothers me that the original language sound track is often not available on Amazon Prime content. Dubbed versions are cheaper so it's obvious skimping. There are very few good movies included. You end up paying for upsell commercials. I am seriously disappointed with the service. The Amazon Prime review page brings up a review guidelines error before I write a word. I don't think that's random.