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We called to get the code verified to…

We called to get the code verified to reset up our account. The only thing the so called customer service agent Adam wanted to do was change our plan. We said we will consider it just send the info in an email to review later but for now just connect one tv. He said he couldn't do it without changing the plan. We said we would like to talk to his manager but told us there was no one manager available. Absurd!!!!!

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Date of experience: Sep 12, 2021