printful

4.7
4.7 from 1.4K Reviews and Ratings
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2000 EUR order sent to a wrong recipient

We have purchased a big order of T-Shirts and bags for a trade fair in Berlin worth almost 2000 EUR from Printful. The test prints of 1-2 pieces arrived quite fast and quality was OK.But for the large order itself Printful screwed up the delivery address and put instead of the correct recipient a totally unknown name. The DHL could not deliver that package and left the package at the Packstation for 9 days. After 9 days it will be send back... We spent an hour on the phone with DHL and they cannot give us the package because of the wrong recipient name.Printful support is useless, they don't respond on e-mail.... We will never order there again!!

1
Date of experience: May 14, 2025