royalcaribbean

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I am currently on a five-night voyage…

I am currently on a five-night voyage aboard a Royal Caribbean ship, and unfortunately, my experience has been significantly disappointing. Despite repeatedly expressing concerns about a persistent wet carpet smell in my state room, regrettably, no effective measures have been taken. As a result, this issue has adversely affected my sinus health, leading to congestion. Considering the circumstances, as a guest of Royal Caribbean, I find this level of service unacceptable. I believe addressing this matter promptly and effectively is crucial to maintaining a positive perception of the Royal Caribbean cruise line.

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Date of experience: Nov 18, 2023