Went on a 7 night for Harmony. Wasn't told Escape room would be closed, despite no warnings about this beforehand. was roped into a spa treatment then slapped with a 300$ bill despite not wanting anything extra services. Cococay staff made fun of my arm hair and called me dumb for not knowing how to snorkel. Constantly overlooked, ignored, pushed around by crew and staff, most crew just wanted good reviews despite doing anything worthwhile. Almost never got into any shows, the only shows I managed to book got cancelled. Almost drowned on a shore excursion due to bad equipment and leadership, and was told RC is not responsible. Got covid despite being safe as usual. when I got back to my room it was midnight and I had to order food as I was sitting in Medical since 8pm. Was told at 2am "no one was making food". Finally got my food after going to sleep (woke up at 3am for a burger) only to receive 2 giant glass bottles of water with no bottle opener. Begged for them to give me water (no water in the room, couldn't leave) so they came by and asked what I needed. said they'd open the bottles for me. didn't solve my problem, begged for water and they gave me a single bottle. Was told I could get internet movies and room service for free, and was told I Could quarantine offshore for 7 days. Now I am being told it was only up to 5 days and they didn't even believe me, I had to show them all the letters I was sent about RC reimbursing. I am down 3000$ due to things RC said they'd refund and it's been a month since my cruise. I went for a relaxing vacation and now I'm in financial ruin. I've never had a worse experience with any company.
