So we contacted RC about cancelling our upcoming cruise due to Corona Virus and got given 2 options, 1st a voucher for 100%, or a 25% refund. We explained to them that we're flying via Spain which is one of the countries prevented from boarding unless a 20 day period has passed (US directive came out 18 days before cruise). This meant we couldnt travel. Still said no. Begrudgingly we accepted the voucher, only for the next day to be emailed and being told the cruise was cancelled due to the US directive prohibiting travellers from boarding. Email also included 100% refund or 125% voucher offer. Of course, we weren't entitled to either as we cancelled a day before. This just screams of a scam, particularly when its ok for them to cancel but not us to do the same for the exact same reason. $$$ above customers as always. This was going to be out first cruise to attend a wedding, but I can safely say I won't be using them again.
