If you have a choice dont go with Royal Caribbean!!!!!!!!Horrible is the least to call their customer service. They take customer service to a new low. As they places me family splitting my two sisters and my husband and I apart across the complete ends and opposite sides and to make matters worse the one room smelled like smoke. They offered us $100 each making it a $400 offer. When we had to go on a Royal cruise again they only gave us $200 and split it up $67 for each adult and $33 for each kid. Thia being said we dont get the amount on our new cruise. To conclude how horrible Royal Caribbean is I have talked to people about 4 times for new cruise set up and points all minor easy things to take care of and they consistantly have phone representatives that are so rude, miserable people that dont listen and across the board repeat them selves with the words " I already explained to you" in the end they didnt explain anything and ended up wrong because they were more worried about being one up or right that they didnt listen to myself as a full paying customer. For example, they didnt even listen to all my cruise #'s for all 4 of us 3 times and kept just looking at the adults points. Stating to me ma'am I ready told you I see yours.Terrible and I could go on and on about all the things that just simy didnt need to happen.
