In 2024 we spent $1000, and got a "Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel" stove, which also marked the start of our misfortune. My husband was attracted to the stove, because it is a good looking "smart" stove. But little did he know that the stove was no good at all. My problem was that I did not do research otherwise potentially I could have decided to buy a different brand. So, once we started to use the stove, I quickly realized that 1) the glass surface scratched easily and looked bad after the first use (even though I got a new pot just for this new stove); 2) the heat was uneven and food burned every time; 3) the knobs are in the front of the stove and if you lean against the stove and accidentally touched the panel, that contact can turn the fxxx stove on without your knowledge!!! your house could potentially get burned down from that! Several months later Samsung did send us some small devices so we can lock down the knobs after cooking; 4) the fan in the oven would turn on at a very low baking temperature. It will remain on 30-40 min after the baking was done, until the oven was cool. it drove me nuts as I am sensitive to noise. I called the Samsung customer service, after hours of waiting on the phone, I got to talk to a REAL human and he had no idea about the cooling fan and the noises. after multiple interactions, I asked for a refund and Samsung refused. So now we are stuck with the Samsung stove and have to endure our poor decision of buying Samsung appliance. Never again!
