samsung

1.3
1.3 from 1.1K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
I moved to a home with ALL Samsung…

I moved to a home with ALL Samsung appliances. They are 4 years old and the builder said he purchased them at Best Buy, who told me the warranty is done. Firstly, my DISHWASHER wasn't cleaning and I had a plumber try to come fix it. It still wasn't cleaning and then it was making a loud noise, so I had an appliance company send their repairman, but before he came, it leaked water all over my wood floors, so I bought a new dishwasher of a different brand. However, the repairman had to fix my Samsung DRYER, which was squeaking and I believe it was a belt. The REFRIGERATOR wasn't making ice and the parts he said it needs, will cost $450 without the repair cost! The repairman said there were class action lawsuits on the ice maker. I tried to contact the company, but they would charge me to fix the ice maker. Out of 8 Samsung appliances, 4 have broken down, or needed repair! Can you imagine what a landfill waste they create for the environment?!

1
Date of experience: Jan 22, 2025