samsung

1.3
1.3 from 1.1K Reviews and Ratings
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This company will drag you through the…

This company will drag you through the mud before replacing a faulty appliance that has warranty and and extended one. I've been without a dishwasher for about 2 months and finally got it resolved. This experience was a battle. The battle of dealing with those from the Philippines trying to make promises they could not keep and the people of India constantly negating and refusing every possibility of a resolution. The constant emails and stupid fictious names the A.I generates for them is only humour in this. Do yourself a favor, DON'T BUY THEIR PRODUCTS. Today makes 2 months with no dishwasher. Keep in mind, I'm on the phone every day. Hopefully this comes to an end.

1
Date of experience: Oct 03, 2024