seatgeek

4.3
4.3 from 1.8K Reviews and Ratings
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ABSOULETLY HATE THIS COMPANY DO NOT BUY…

ABSOULETLY HATE THIS COMPANY DO NOT BUY FROM THEM!!!!!!The only reason i used them is because they offer discount codes i find on podcasts i listen to...I wanted to buy concert tickets, i searched the name of the specific artist, her face is ALL OVER the page, like they seemed to be clear that it was THIS PARTICULAR artist....The day of the show, i research the venue...I find out its a different singer with a similar name....I called customer support several times to explain how THEY had on their website the singer i was looking for and not the one that was actually performing....They refused to give me a refund after several attempts...Also before this incident, i bought some tickets through their website but wasn't able to go to the concert anymore...They waited until basically the day of the show to send me the tickets....and made the re-selling process almost impossible to figure out..I was on the phone with MULTIPLE customer service reps. and NOT ONE could tell me how to resell my tickets...Luckily by the grace of GOD, i figured out a way to go through Stubhub, and then you have to email the barcodes of the tickets to the person that purchases them...even then i was so scared that the person that bought them was going to have issues scanning the barcode when they arrived because Seat Geek is so stupid. Do not use them just for the lame ass 10% off discount codes.... I hate this company....

1
Date of experience: Feb 06, 2025