Shopify

1.4
1.4 from 1.6K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
They will ban you at any random moment without explanations

I just reggistered my first account to review the platform. I did nothing and haven't even published my store, but by the end of the day they sent me an email saying "We have reviewed your account and determined that it is in violation of Shopify's Acceptable Use Policy (AUP). As a result, we are no longer able to host your store on the Shopify platform and your account has been closed."I submitted an appeal, but no response to that for several days. Support on the website is not helpful as well, seems like they have very limited access and only asked me with tons of questions.So, I created second profile. What hapenned by the end of the day? It was banned as well.Somehow I was able to log in to my first account, I started building my store (haven't been publishing anything at all), thinking that they unbanned the account after the appeal. However, after 2 days, they banned it again with the same message.Horrible experience. Luckily they did it in the beginning, not when I have a lot of customers.Shopify, I'm done with you forever. You can install as many automatic reviewing apps as you want, banning all the users who haven't even tried the service yet, but that's your choise. Luckily there are plenty of alternatives.

1
Date of experience: Jan 15, 2025