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Subscription auto-renewal being switched back on by Shutterstock!

I have repeatedly switched off my auto-renewal to stop Shutterstock taking a monthly fee from me for images that I am not using. For at least the third time in a row the auto-renewal has been switched back on by Shutterstock and I have been charged over £38 a month for over a year for nothing. This is for all intents and purposes theft. I am writing to the CEO and will be threatening legal action if I am not fully reimbursed.

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Date of experience: Nov 08, 2022