I reached out to them to help me find a CRM for marketing purposes and told them specifically the ones I was considering. I thought I was going to receive an analysis comparing my top picks at the least, with maybe a couple other recommendations. Instead, I was just sent a list of three that did not fit my needs at all and now I'm having to deal with sales reps from companies that I have zero interest in because their products do not have the key features I'm looking for.