southwest

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
They cancelled my flight - kept the money

They cancelled my flight on a return trip home then rebooked me for a return trip 2 days later... from Grand Rapids MI.Yup... 2 days...Missing 2 days of work...Two days of pets left at home...Gues what... No refunds.... FOR THEIR MISTAKES. It's morally bankrupt.i paid 800.00 for replacement tickets.. Anything you pay for, that the vendor fails to deliver, deserves a refund regardless.Myself and my company will be using another airline for now on.

1
Date of experience: Oct 10, 2021