My 77 year old mom who has memory problems just flew from VA to Colorado the staff made sure my mom was well taken care of they even had the wheelchair waiting for my mom as we arrived. My mom had to get on to another plane in Chicago and again the staff treated her like a princess ( Mom said) they made sure my mom got on the right plane with no problems they made sure she got on the right shuttle to get to my sister's house with all her stuff only lost the walker. I just want to say thank you so much to everyone who help my mom. Thank you southwest Airlines for going above and beyond for my mother. God bless you all Darleea Gilbert
