Cancelled my premium subscription today after finding out that spotify has been charging me twice a month (on two different credit cards) for the past year. customer service is a joke. it's a chat with a script that goes around in circles. they overcharged me $137 during the past 12 months and refused to refund my money. when you cancel, remove all payment methods from your account page as spotify will continue charging your card and stealing your money. terrible, thieving company!
