Spotify

2
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Taking Advantage of Loyal Customers

I am incensed by this company’s behaviour over price increases. I have had a family premium subscription for some time and this year the price increase is 14%. When asked to justify the increase, I was told it I was due to increased demand and inflation. Well, as inflation is about 1.5%, the other 12.5% can only be taking advantage of loyal customers.As a matter of principle, I closed my account immediately.

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Date of experience: Apr 26, 2021