squarespace

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There is no support AT ALL - is Ai running this business? Yes.

There is no support. Live chat is ‘always’ unavailable due to high volume, emails responses are useless as they only reply with even more useless links you have already tried, or they say it’s out of scope (for very simple things). There is no phone support. It takes 7-10 business days to even get a response from a human sometimes and don’t expect any solution…there is NO phone support or virtual live support.

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Date of experience: Jun 04, 2025