squarespace

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
If I could give Squarespace a minus star, I would..

I have had nothing but frustration and wasted time dealing with Squarespace’s handling of my Google Workspace. Last year, due to a billing issue caused by their system, my Google Workspace was migrated without my consent, creating a nightmare situation where my emails were inaccessible for months.Now, the same incompetence has struck again! My Google Workspace was suddenly suspended, and the domain connected to my account is missing from the backend, meaning I have no way to manually fix or even pay to reactivate my account. The worst part? Critical business files in my Google Drive are completely inaccessible, even though I can still see them in the admin console.I emailed support on January 27th, and still no response. This is unacceptable for a platform that businesses rely on. Their lack of urgency and support has cost me energy, time, and money, at a time when I am already dealing with serious family health issues.If you’re a business owner, STAY AWAY FROM SQUARESPACE. Their poor handling of Google Workspace and slow, unhelpful support can cripple your business overnight with no way to fix it yourself. I wouldn’t wish this experience on anyone.I need immediate access to my files, and I demand a proper resolution now. This level of negligence is unacceptable from a company that claims to support businesses.

1
Date of experience: Jan 26, 2025