I've been running my photography website from squarespace for quite a while. Prices are outrageous, templates are outdated and very limited in functionality, service is almost nonexistent. Just tried to downgrade my completely overpriced "basic" subscription for $336, first of all they make it as complicated as possible to find a direct line. Once you find a chat option in their maze, no agents are available. E-mail support thanks you for your patience with an automated email and then never gets back at you. Don't even try to find a phone number. It's a real pain to start all over with hundreds of photos, but I've had enough and consider switching to Shopify where I have 3 other stores that work smoothly for much less.
