squarespace

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Been with Squarespace for a few years…

Been with Squarespace for a few years off and on. I had to cancel my subscription with them just a few days after the last payment went out. When you cancel they shut down your website immediately, which I was fine with. But they won’t issue a refund for the remainder of the month I am not not using! Payment went out on Oct 8th and I cancelled on 11th and they won’t issue a refund and they shut down my website. They used to give partial refunds but now it seems they don’t do this anymore. They have also increased their fees for the monthly subscription, which becomes even higher when converted to Canadian funds.

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Date of experience: Oct 11, 2024