squarespace

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I loathe square space

I loathe square space. Loathe. Every time a customer attempts to access something I have to reattach something or reconnect or re enter. Now I have attempted to check out my customer and he waited for over an hour because apparently my checkout is closed and I need to upgrade to a tier I am ALREADY IN! Business is supposed to be done with as much ease as possible. When we pay for a site to do it for us it should work properly. It takes days for anyone to reach out and when they do they tell you to do guess work as no one seems to know how to fix anything. I called square and the man on the line told me the credit card was mistyped. Yes, the grayed out box with generic numbers in it as he completely ignored the large red box above it that stated my check out was closed. He continued to offer suggestions that were simply the silliest and the end result is my sitting here for three hours attempting to figure out why this site sucks on my own. I have never. I am going back to Shopify! Easy to build and operate and guess what, it is cheaper, I’ve never has an operational issue and when I need assistance I get an immediate response. This is so dumb i could just cry. Never again. I wouldn’t recommend you to an enemy.

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Date of experience: Apr 28, 2021