I am so frustrated, my job was lost at the start of covid and on their site they say that they offer assistance for their totally overpriced website during this challenging time; I have literally had 3 people view my site this whole time and they say they won't refund anything except this last month, which I had already requested to be cancelled from, because my site had "activity." I explained I am a struggling student and make very little even when I do work, and they just keep saying the same thing. in addition, my site experienced genuine technical challenges for about 6 months for which I have sought resolution and been told that even the technical error was on their side, nothing will be done; when I ask to speak to someone who can help me, I am told a version of the first way they responded, which in no way actually addresses my issues. Usually customer service is about making people want to use your product more; I am so sick and tired of talking for weeks to people at this company with no sort of actual help given. Cannot believe I spent almost 400€ for less than a year on this terrible product.
